Cross-training should do more than create backup—it should build flexibility, confidence, and growth opportunities for your team. But without a plan, cross-training can feel random, overwhelm employees, or fail to create consistent results. Abe: Not at all. It’s about building flexibility and confidence so your team can handle growth, absences, and new opportunities [...]
When it comes to employee records, not everything belongs in the personnel file. Federal law requires certain documents to be stored separately for confidentiality and compliance. Mixing everything together can expose sensitive information to the wrong people and create audit risks. Keep these out of the personnel folder: I-9 Forms – Must be kept in a [...]
Interviews should do more than check boxes; they should help you hire legally, effectively, and in line with your culture. But without structure, interviews often go off track or miss what matters most. Q: What can I ask in an interview, and what's off limits? Abe: If a question touches on personal characteristics—like age, family status, [...]
As your business grows, your people structure should grow with it. But too often, roles are built reactively around the people you like or the terminations you put out rather than the structure your business truly needs. Starting with structure doesn’t mean losing flexibility. It means getting clear on what the business needs first, so you [...]
Why It Matters More Than You Think Businesses love flexibility. But when it comes to hiring independent contractors, that freedom comes with fine print. Misclassifying employees as contractors is one of the most common (and costly) compliance mistakes we see. It can trigger IRS audits, DOL investigations, unpaid taxes, and even lawsuits. And no, having [...]
